So firstly, I have been working for a certain retail company which starts with P and ends in K for about a year now. I probably work in the worst area of the shop which is indeed the CUSTOMER SERVICE DESK (dramatic DUN DUN DUN noise) and as you probably have already guessed, yes, it is terrible.
You get paid, to stand there, listen to shitty people moaning and returning shitty clothes that last for about two weeks. (if you're lucky)
I have plenty of ridiculous stories about ridiculous people who attempt to return things claiming they are 'faulty' or that they have 'worn out too quick' I mean for crying out loud you only paid £2.00 for it!
Anyhow, today has to be my favourite by far. This nice looking lady approached my desk explaining that she would like to exchange a few items because they didnt fit. As she started placing the items she was wanting to return onto my desk I realised she had boys boxers and brief sets, and for obvious reasons we cannot accept underwear back. As I started to explain this to the lady I saw this look of EVIL come across her face and almost instantly she began ranting and raving, swearing, chucking things onto my desk in rage. I tried to remain as professional as I possibly could while this lady was causing havoc, suddenly in a calmer manner she asked for a pair of scissors and of course I gave her a pair in fear of her kicking off again.
Now while I was putting her other returns through the till I couldnt help but notice that in the corner of my eye this lady was cutting up every single pair of underwear. After she had done she chucked them on top of my paperwork and said 'and thats so you cant put them back on to the shop floor like I know you will'
FIRSTLY, we weren't taking the items back off her because we had already told her we couldnt have them back, so for her to do that so we couldn't put them back out to sell is a bit ridiculous.
And SECONDLY, what sort of person goes mental about wasting money and then cuts up the items she was complaining about wasting money on?!
I was so taken aback by this woman I took myself round the back where luckily a manager was and explained to him the situation. As soon as she saw him she completely changed her tune and was as nice as pie to him. Strange how people seem to act in a disgusting way to young people but when they feel a higher presence they snap back.
Please tell me I am not the only person who has to deal with crazy customers!!
Now on a lighter note, I am fundraising for the Alzheimer's Society to help people like my papa who have to live with Dementia.
I will be doing a 10KM walk and I am aiming to raise £100.
If you would like to donate (which I would greatly appreciate) my fundraising page is
https://www.justgiving.com/fayes-memory-walk-for-papa
Until next time!


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